General Questions

1. What types of leather products and custom apparel do you offer?
We specialize in a wide range of leather products, including jackets, gloves, wallets, belts, and bags. For custom apparel, we provide T-shirts, polo shirts, sports uniforms, activewear, yoga wear, and more.

2. Can you customize products according to our requirements?
Yes, we offer full customization services for both leather products and apparel. This includes custom designs, sizes, colors, logos, and packaging to meet your business needs.

3. What is your minimum order quantity (MOQ)?
Our MOQs vary depending on the product category. Typically:

  • Leather Products: 50–100 pieces per design.
  • Custom Apparel: 100–200 pieces per design.

Production & Quality Assurance

4. What materials do you use for leather products and apparel?
For leather products, we use premium quality genuine leather (cowhide, sheepskin, goatskin, etc.) or synthetic leather based on your preference. For apparel, we use high-quality fabrics like cotton, polyester, spandex, and blends.

5. How do you ensure product quality?
We adhere to strict quality control standards at every stage of production. Each product undergoes thorough inspection for craftsmanship, material integrity, and finishing before shipment.

6. Can you provide samples before placing a bulk order?
Yes, we can provide samples. Sample charges will apply, but these can be adjusted against bulk order costs once the order is confirmed.

Lead Time & Delivery

7. What is your typical production lead time?
Production timelines depend on order size and complexity:

  • Leather Products: 2–4 weeks.
  • Custom Apparel: 2–4 weeks.

8. Do you ship internationally?
Yes, we ship globally. We work with reliable logistics partners to ensure timely and secure delivery.

9. What are your shipping costs?
Shipping costs vary depending on the order size, destination, and shipping method (air/sea). We provide detailed cost estimates upon request.

Pricing & Payments

10. Do you offer bulk discounts?
Yes, we provide competitive pricing and attractive discounts for bulk orders. Contact our sales team for a detailed quotation.

11. What payment methods do you accept?
We accept various payment methods, including bank transfers, and Letters of Credit (L/C). Payment terms will be shared during the order confirmation process.

Sustainability & Compliance

12. Are your leather products ethically sourced?
Yes, we prioritize ethical sourcing and environmentally responsible practices. Our materials are obtained from reputable suppliers who comply with international ethical standards.

13. Are your products compliant with international regulations?
Yes, all our products comply with international quality and safety standards, including REACH and CPSIA.

Support & After-Sales

14. What if there’s an issue with the products received?
If you receive defective or incorrect products, we offer a replacement or refund policy. Please contact our customer support team within 7 days of receiving your order.

15. How can I contact your sales team?
You can reach our sales team via email at info@yourcompany.com or WhatsApp at 92315-4988668. We are available Monday to Friday, 9 AM to 6 PM (GMT).